Jumping Castle Hire:

On Party Day 

On your selected day our staff will attend your site and completely install and set-up the jumping castle ready for you to enjoy. 

We will also conduct a safety briefing with a responsible adult(s) who will be responsible for the operation of the jumping castle for the duration of your event. It is very important that you pay close attention to the safety briefing and ensure all safety controls explained are maintained. If you have any questions, please ask our staff. You will also be provided a hardcopy of our terms and conditions of hire agreement to read and sign. 

What happens if it rains or is too windy. 

All of our jumping castle are fully enclosed and can be used in light rain. However should you feel the need to cancel please give us as much notice as possible and we will happily cancel your booking and reschedule for another day. 

Check the SAFETY page for wind forecasts.

How much space will I require.

Each jumping castle varies in size and the information for the space required can be found on our "Party Hire - Jumping Castle" page.


What surface is required for the jumping castle.

Jumping castles can be set-up on grass, or any hard flat surface. Castles set-up on grass will have pegs to secure the castle. Castles set-up of other hard surfaces may require weights to secure the castle. Please advise our staff when booking the castle what the surface areas is. If however your grass area has irrigation lines running underground we can also use weights to secure in these instances. 

What power is required for jumping castles.

A standard domestic 240v 10amp power outlet is required for the blower to operate. We will provide either a 25m or 50m extension chord at no cost. For distances greater than 50m from power a petrol generator is required. You are not permitted to "daisy-chain" extension chords. We will also secure the extension chord and mark with "whitches hat" to avoid a trip hazard if required. 

Can I have a castle is a public place such as a park. 

Yes, however you will need to obtain permission from the park owner, usually local council. When seeking approval you must also ask what public liability requirements the council require so that we can ensure our insurances are sufficient. Additionally there may not be power available however we are able to provide a generator at additional cost if required. We will ask you for confirmation in writing that you have permission from the park owner at the time of booking. 

Do you have insurance 

Yes, we have $10 million public liability cover with Loyds of London. A copy of the policy is available on request.  

© 2019 Chloes Jumping Castles 

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